You have the right to return your item within 14 calendar days after receiving your package.
No need to give us any reason. Don’t forget to join the filled online return form that you can find here.
The package can be returned at the following address :
Brain E-Log SPRL – Moha returns
Rue de Tubize 141
We will refund you within 30 calendar days after receiving your package back
To ensure your refund, it is important to mention that the product has to be in its original packaging, in perfect condition, and unworn. Please also note that shipment costs for returns will not be refunded according to our terms and conditions. We recommend you to send your return with a track & trace option in case of any problem with the delivery company. Finally, if you bought your item at one of our retailers, you will have to solve your return with the store responsible for the sale.
We offer you a two-year guarantee as from the date of your purchase.
If you notice a defect with your item within this period, please send us an email at firstname.lastname@example.org in order to exchange it with a new one. We will do our best to help you !